These boots are in excellent condition. They do not show any signs of damage or odor. The heals are in perfect condition and not broken down or weakened. These boots are only being marked pre-owned because I do not have the box or tags. They show no signs of wear and the zippers work perfectly. Please see inside shoe label (if available) for additional information. If there are special pieces, additional items, or custom features not shown in the photos then they are no included. Any missing items will be reflected in the price. Please ask all questions prior to purchase .This item is from a pet free & smoke free home here in the USA. Thank you.